Anita Leung
Strategic Communications & Operations Leader
I help organizations turn complex decisions into information people can understand, trust, and act on.
With a background in UX design, systems integration, and communications leadership, I bring structure to initiatives where misalignment or lack of clarity is slowing progress or creating risk.
I focus on defining how work actually gets done across teams, especially when ownership is unclear or processes do not yet exist.
This includes:
Selected Work
Amended & Restated Bylaws
The Villages Golf & Country Club
Led communications strategy for a high-stakes member vote that had failed in previous years, resulting in approval by a 3:1 margin.
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Players Card Program
The Villages Golf & Country Club
The Villages Players Card is a new program offering non-residents access to the golf course and select Club amenities. I led the go-to-market strategy and, after identifying a gap in operational ownership, defined the cross-functional process needed to bring the program to launch.
Read more
Member Portal Launch
The Villages Golf & Country Club
Stepped into the launch of a new Member Portal during a period of significant login issues and undefined support structure. Established the processes, communications, and training needed to stabilize the system, support resident adoption, and establish the platform into a reliable operational tool.
Read more
Anita Leung
anita@anitaleung.com
Anita Leung
Strategic Communications & Operations Leader
I help organizations turn complex decisions into information people can understand, trust, and act on.
With a background in UX design, systems integration, and communications leadership, I bring structure to initiatives where misalignment or lack of clarity is slowing progress or creating risk.
I focus on defining how work actually gets done across teams, especially when ownership is unclear or processes do not yet exist.
This includes:
Selected Work
Amended & Restated Bylaws
The Villages Golf & Country Club
Led communications strategy for a high-stakes member vote that had failed in previous years, resulting in approval by a 3:1 margin.
Read more
Players Card Program
The Villages Golf & Country Club
The Villages Players Card is a new program offering non-residents access to the golf course and select Club amenities. I led the go-to-market strategy and, after identifying a gap in operational ownership, defined the cross-functional process needed to bring the program to launch.
Read more
Member Portal Launch
The Villages Golf & Country Club
Stepped into the launch of a new Member Portal during a period of significant login issues and undefined support structure. Established the processes, communications, and training needed to stabilize the system, support resident adoption, and establish the platform into a reliable operational tool.
Read more
Anita Leung
anita@anitaleung.com
Anita Leung
Strategic Communications & Operations Leader
I help organizations turn complex decisions into information people can understand, trust, and act on.
With a background in UX design, systems integration, and communications leadership, I bring structure to initiatives where misalignment or lack of clarity is slowing progress or creating risk.
I focus on defining how work actually gets done across teams, especially when ownership is unclear or processes do not yet exist.
This includes:
Selected Work
Amended & Restated Bylaws
The Villages Golf & Country Club
Led communications strategy for a high-stakes member vote that had failed in previous years, resulting in approval by a 3:1 margin.
Read more
Players Card Program
The Villages Golf & Country Club
The Villages Players Card is a new program offering non-residents access to the golf course and select Club amenities. I led the go-to-market strategy and, after identifying a gap in operational ownership, defined the cross-functional process needed to bring the program to launch.
Read more
Member Portal Launch
The Villages Golf & Country Club
Stepped into the launch of a new Member Portal during a period of significant login issues and undefined support structure. Established the processes, communications, and training needed to stabilize the system, support resident adoption, and establish the platform into a reliable operational tool.
Read more
Anita Leung
anita@anitaleung.com